Shipping Policy

Shipping Policy

Thank you for shopping with Verva Masks. We're committed to getting your gear to you quickly and reliably. Please review the details below regarding our shipping process, timelines, and rates.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed after our daily cutoff or on weekends and holidays will begin processing the next business day. You'll receive a confirmation email with tracking information once your order ships.

Domestic Shipping (United States)

We offer the following options within the U.S.:

  • Express Tracked Shipping (6–8 business days): $5.99
  • Free Tracked Shipping (7–12 business days): FREE on all orders of $149.97 and up

Delivery times reflect estimated transit days after your order has been processed and do not include the processing window above.

International Shipping

We ship to Australia, Canada, Denmark, and several other countries. Available options:

  • Express Tracked Shipping (6–8 business days): $5.99
  • Free Tracked Shipping (7–12 business days): FREE on orders of $149.97 and up

Please note that international orders may be subject to import duties, taxes, or customs fees determined by your country's regulations. These charges are the responsibility of the customer and are not included in the order total or shipping cost. Customs processing can occasionally cause delays beyond our estimated delivery windows.

Order Tracking

Once your order ships, you'll receive a tracking number via email so you can monitor its progress every step of the way.

Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately and we'll do our best to update it before the order ships.

Lost, Stolen, or Damaged Packages

If your package arrives damaged, or if your tracking shows delivery but you haven't received it, please reach out to us right away and we'll work with you to resolve the issue.

Questions?

If you have any questions about your order or our shipping process, contact our support team and we'll be happy to help.